GET TECH SUPPORT

Whether it's adding a new member or updating club executives, we know not every club has their own, in-house ClubRunner expert. So we've assembled a team of experienced people with full access to help you. Reach out to them for support anytime or use the helpful links on this page to access step-by-step tutorials from the ClubRunner crew directly.
TIME TO ENTER CLUB LEADERS FOR 2025-26
 
Now is the time of year that clubs confirm their leadership teams that will start July 1, 2025. As soon as you have them approved, please enter them into ClubRunner so the incoming leaders can receive important communications from our CNY teams inviting them to learning events that will better prepare them to lead in your club. Use the button below to get step-by-step instructions on how to enter your executives in ClubRunner.
 

LATEST CLUBRUNNER TIPS

 
Make sure your club's synchronization is turned on and your data is in sync with the RI Database using the synchronization report.
 
When club members provide a personal email (instead of their work email), we are better able to reach them with our communications through ClubRunner. Work emails tend to send us to spam. Important information is sent via email, including invoices, learning event details and key messages for club leaders. All members are encouraged to be sure their email address is always up to date!
 
Download the ClubRunner app and have all of your club's data at your finger tips, including contacts for your clubmates! It's available in the App Store and Google Play, so no matter what kind of phone you have you should be able to use it.